Position Overview

The Billing Specialist is responsible for managing the full billing cycle to ensure accurate, timely, and compliant invoicing. This role requires strong attention to detail, excellent communication skills, and the ability to collaborate across departments to resolve billing discrepancies, maintain financial records, and support overall revenue operations.

Key Responsibilities

Billing & Invoicing

• Prepare, generate, and send invoices in accordance with contract terms, pricing, and billing schedules.
• Ensure accuracy and completeness of billing data prior to invoice submission.
• Maintain organized billing records and documentation for audit readiness.

Accounts Receivable Support

• Monitor accounts receivable and follow up on past-due accounts.
• Apply payments and reconcile customer accounts.
• Coordinate with customers regarding payment status, discrepancies, and documentation needs.

Compliance & Data Integrity

• Review contracts, purchase orders, and service agreements to ensure correct billing setup.
• Verify billing compliance with internal policies and regulatory requirements.
• Maintain confidential financial information securely and professionally.

Cross-Functional Collaboration

• Partner with sales, operations, and customer service teams to resolve billing questions or disputes.
• Support month-end close by preparing billing reports and reconciling revenue data.

Process Improvement

• Identify opportunities to improve billing workflows and enhance accuracy.
• Assist with implementing new billing tools, systems, or procedures.

Qualifications

Required

• High school diploma or equivalent; associate or bachelor's degree in Accounting, Finance, or related field preferred.
• 1-3 years of experience in billing, accounting, or accounts receivable.
• Strong Excel and data-entry skills.
• Familiarity with billing systems (e.g., NetSuite, QuickBooks, SAP, or similar).
• Excellent attention to detail, accuracy, and organizational skills.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.